Stop Chasing Symptoms.
Find the Root.
RootCause clusters your production logs across services and surfaces unified root cause summaries — via webhooks, without agents.
Trusted by engineering teams who care about their infrastructure
Your monitoring tools show you 300 errors. But there's only 1 problem.
Auth Service
Connection timeout
Payment Service
Connection timeout
API Gateway
502 Bad Gateway
Queue Worker
Connection refused
User Service
Upstream timeout
Summary: Redis max connections reached on redis-primary-01, causing cascading timeouts across Auth, Payment, and API services. 313 log entries clustered into 1 root cause.
When Redis goes down, you don't get 1 alert — you get 300. Sentry shows you every symptom. RootCause shows you the cause.
How RootCause Digs Deeper
Three steps from chaos to clarity. No agents required.
Ingest
Send logs via webhook from any source. Or pipe through Vector, Fluentd, Logstash. No agents, no SDK changes.
Cluster
Semantic embeddings group related log failures across services, even when the wording differs.
Surface
A unified root cause summary is generated and surfaced in your dashboard with affected services, timeline, and confidence score.
Everything you need. Nothing you don't.
A clean, focused dashboard that surfaces only what matters.
Active Incidents
3 clusters · 1,424 log entries
Redis Timeout Cascade
Root cause identified · 94% confidence
Auth Service Degradation
Root cause identified · 78% confidence
DNS Resolution Failure
Root cause identified · 99% confidence
Webhooks
Send logs via webhook — zero config
No Agents
Works with your existing pipeline tools
Semantic Clustering
Groups failures by meaning, not just keywords
Start shipping logs in minutes
Three steps to go from zero to clustered insights. Pick your collector and follow along.
Install the collector
# Vector curl --proto '=https' --tlsv1.2 -sSf https://sh.vector.dev | bash
Keep what matters
Type the log levels you want to keep — the config updates automatically.
# Vector [transforms.filter_severity] type = "filter" inputs = ["app_logs"] condition = 'includes(["error", "warn", "critical"], .level)'
Point it to RootCluster
# Vector [sinks.rootcluster] type = "http" inputs = ["filter_severity"] uri = "https://your-rootcluster-instance.com/api/ingest" encoding.codec = "json" [sinks.rootcluster.headers] Authorization = "Bearer YOUR_API_KEY"
Your logs are now flowing into RootCluster.
Open your dashboard to see them cluster in real time.
Go to DashboardBuilt for infrastructure teams,
not just developers
RootCause isn't another Sentry. It's a fundamentally different approach to understanding production failures.
| Feature | Traditional Tools | RootCause |
|---|---|---|
| Analysis level | Application code errors | Infrastructure & cross-service |
| Deployment | Cloud SaaS | Webhook-powered SaaS |
| Integration | SDK agents required | Webhook + log pipeline native |
| Output | Individual error events | Unified root cause summary |
| Clustering | By error type | By semantic meaning |
Stop digging manually.
Let the root find itself.
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